Joining a translation project

There are two ways to join a translation project on Redokun: via email invitation or via platform invitation.

Email invitation

Once a translator is invited to translate a document on Redokun, she or he receives a notification email inviting her or him to work on the translation (see example below). After she or he has accepted to work on the translation, the document owner will receive a notification email that the translator has started working on the document translation.

Invitation email example

Platform invitation

Once a translator signed up on Redokun, they can accept translation jobs directly from their account's document list. When a translator is invited to translate a document, Redokun displays a message box in the translator's document list, which the translator can accept or dismiss.

Platform invitation

Translate a document

You can translate a document by using the Web Editor, or by exporting all the text in your document into a Microsoft Excel file (Link).

Note: Please note that older versions of Trados might generate an error while uploading the Microsoft Excel file exported from Redokun. To solve this issue, you can open the Excel file with Microsoft Excel and save it under a new name, or you can export the sentences into an ODT file directly from Redokun.

Support request

Our support team is available Monday to Friday from 9.00 AM – 6.00 PM (CET) via email, telephone or web chat. We can also be available outside regular office hours on request.
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