The leading solution for multilingual projects in InDesign

By using the Redokun.com web site (“Service”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Redokun Srls reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.

Violation of any of the terms below will result in the termination of your Account. While Redokun Srls prohibits such conduct and Content on the Service, you understand and agree that Redokun Srls cannot be responsible for the Content uploaded on the Service. You agree to use the Service at your own risk.

Account Terms

1. You must be 18 years or older to use this Service.
2. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
3. Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.
4. You are responsible for maintaining the security of your account and password. Redokun Srls cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
5. You are responsible for all Content uploaded and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
6. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Billing Terms

1. The Service is billed in advance and is non-refundable.
   There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
2. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties. Exceptions may apply for Italian entities.
3. You can upgrade to a bigger plan at any time during your subscription period.
4. Plan length cannot be extended or changed unless otherwise specified in the Pricing Conditions.
5. Unused pages expire at the end of the subscription period.
6. For any allowed Service upgrade in plan level, you'll be charged the difference between the new plan level and the old one.

Cancellation and Termination

1. You can cancel your uploaded documents and related data at any time by clicking on the Delete link inside the Service. The Document screen provides a simple no questions asked cancellation link.
2. An email or phone request to cancel your account is considered cancellation.
3. All of your Content will be deleted from the Service within 5 working days upon cancellation. The deleted data can not be recovered once 5 working days have passed.
4. If you cancel the Service before the end of your current paid up month, you will not be charged again.
5. Redokun Srls, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Redokun Srls services, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Redokun reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

1. Redokun Srls reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
2. Redokun Srls shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

1. All content and files uploaded on the Service must comply with the Italian copyright law.
2. You represent and warrant to us that you or your licensors own all right, title, and interest in and to your Content.
3. We claim no intellectual property rights over the Content that is transmitted, stored, accessed, or processed in your account. Your profile and Content uploaded remain yours.
4. We provide functions that allow you to control who may access your Content. If you enable the features that allow you to share your Content with others, anyone you've shared content with may have access to your Content and may distribute it to others without your consent.
5. You hereby grant Redokun Srls and its employees the right, to use, modify, adapt, reproduce and display Content you upload on the Services solely to the extent necessary to provide the Services or as otherwise permitted by these Terms of Service.
6. Redokun Srls does not pre-screen Content, but Redokun Srls and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
7. The look and feel of the Service is copyright ©2017 Redokun Srls All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from Redokun Srls

General Conditions

1. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
2. Technical support is only provided to paying account holders and is only available via email, telephone or web chat.
3. Support for Redokun Srls services is only available in English and Italian.
4. You understand that Redokun Srls uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
5. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Redokun Srls.
6. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Redokun Srls
7. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
8. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Redokun Srls customer, employee, member, or officer will result in immediate account termination.
9. If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by Redokun Srls) of other Redokun Srls customers, we reserve the right to immediately disable your account or throttle your account until you can reduce your bandwidth consumption.
10. Redokun Srls does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
11. You expressly understand and agree that Redokun Srls shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Redokun Srls has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
12. The failure of Redokun Srls to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Redokun Srls and govern your use of the Service, superceding any prior agreements between you and Redokun Srls (including, but not limited to, any prior versions of the Terms of Service).
13. Questions about the Terms of Service should be sent to [email protected]